
Having a good database of contacts is key to successful digital marketing and even if you haven’t planned your campaigns yet, you can start collecting immediately.
Simple steps to grow your database
- Consolidate the contacts you already have and build a process that allows them to be updated and for new ones to be added to a Customer Relationship Management (CRM) system for future campaigns
- Create a subscriber form and add it to your website and social media sites, including your blog. Enews subscription forms should:
- Be above the fold (the point where you have to start scrolling)
- Explain the benefits e.g. ‘Be first to know about special offers’
- Have a clear Call To Action e.g. ‘Sign up now’
- Be easy to complete with minimum hassle
- Come up with an incentive to encourage readers to share personal details with you e.g prize draw or ebook download
- Integrate with your ecommerce store or booking system. Past customers are more likely to buy from you

